So you can publish posts straight from maebe and see real statistics, you connect your social-media accounts to maebe. Supported platforms include Instagram, TikTok, YouTube and LinkedIn.
Note: Social Connect is included in your plan from Solo upwards – with two accounts per team, already during the trial. It is not included in the Free plan. For more accounts per team, add “+ Channels”, see Booking add-ons.
Who connects the accounts?
Usually the team's owner takes care of the connection, since this involves access rights to the platform accounts. That way the access stays bundled in one place.
How to connect an account
- Open Connect accounts in your team. Under “Your channels” you'll see a card for every platform.
- On the card of the platform you want to connect (for example Instagram), click Connect.
- Follow the sign-in with the platform and confirm access.
- Back in maebe, the card shows the account with its name, profile picture and followers.
You connect one account per platform. Your plan includes two accounts per team, and each “+ Channels” package adds three more, up to eight – the top right shows how many are in use. Once all slots are taken, the remaining platforms appear faded with “no slot free”.
Accounts of clients or artists
You don't have to know your clients' login details yourself. On the platform's card, click or send your client a link: maebe generates an invitation link (valid for 24 hours) and copies it for you, so the client or artist can connect their own account themselves. Open links are listed below the gallery, where you can copy them again or withdraw them. That way the password stays with the person who owns the account – you just get the connection.
Managing the connection
You'll find the less frequent actions in the “…” menu at the top right of every card:
- Sync numbers: refresh status, name and profile picture right away.
- Reconnect / Send a reconnect link: sign the account in to the platform again – yourself or via a link to the person who manages the account. Insights and history are kept.
- Disconnect: You can disconnect an account again at any time. After that, publishing and fetching new statistics are no longer possible. A disconnected account can then be removed.
- View limits: jumps to “What the platforms allow” at the bottom of the page – it lists, per format, how many media files, which length and how many characters the platform accepts.
If a connection has expired, the card shows “Connection expired” – posts to that platform then wait until you click Reconnect.
Choosing a target (LinkedIn & Facebook): Right on the card, under “Post as …”, you decide whether LinkedIn posts go to the personal profile or a company page. For Facebook you pick the target page — Facebook posts always go to a page. The default target can be overridden per publication in the editor.
If Social Connect ends
If your trial ends without a plan or you move to the Free plan, your connected accounts are paused for 14 days. During that time you can’t publish automatically – you can still post by hand with download and copy & paste. The connections stay: move to a plan from Solo upwards and you carry on without signing in again. After that we disconnect them. Your insights stay saved either way.
Tip: It's best to connect accounts right at the start of a project – then publishing and statistics are available to you straight away.
Where to go next
Once an account is connected, you can publish directly. And for numbers to appear, accounts need to be connected as well – more on that under Requirements for insights.